A leading bank based in Europe needed to migrate from AS400 and Content Management systems. Their data and contracts needed to be integrated into the new Core banking system and analytics tool.
A classic migration approach was estimated to take approximately 9 months, due to the limitation that data stored on the Content Management system could not be fully digitalised, reducing the power of the predictive data analytics engine.
The CIO, under pressure due to the limitations of the classic data migration approach, decided to create a digital workforce (Robots), a solution proposed by FORFIRM.
FORFIRM deployed robots which provided data entry from source system to target system. They were able to read scanned documents stored on the Content Management system, and add the data into the new target systems.
Data migration, including the implementation of the robots, was been completed in 3 months with important budget savings.
The predictive data analytics was able to utilise a complete data source, suggesting the most suitable actions to Marketing and Sales dept.
Some of the robots developed continue to be used, supporting customer service within the bank.