Open Position - Solution Architect - Salesforce

FORFIRM is an IT consultancy company which operates with the intention to create innovative proposals for enterprises through passion and a pluriannual experience. In order to expand our development team we are looking for the following profile:

Job Description

• Function as SFDC Functional Consultant with responsibilities to :
o Provide SFDC and Domain expertise to solve clients problems and transform their business
o Build client specific solutions on the SFDC platform using all the available tool options.
o Lead interactions with client personnel during requirement gathering and prototyping sessions.
o Lead SFDC development team with little or no direct supervision.
o Provide advice on best practices and approaches to the team and the client.
o Manage tasks to schedule and budget.  Strong knowledge of enterprise issues related to IT architecture.

o Exposure to other CRM Tools such as MS Dynamics, Siebel, SAP CRM, DMS, Digital technologies (Good to have)
o Knowledge of Automotive, Industrial equipment CRM implementations (Nice to have)
• Must have executed at least 3 full life cycle Salesforce implementations
• Must not have only project management or resource management experience
• Play role of SFDC functional expert on projects
• Advise leading global manufacturing clients on CRM / CEM strategy, IT product evaluation.
• Lead teams for business blue printing
• Lead CX consulting assignments which involve SFDC cloud solutions.
• Develop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customers
• Lead research in CEM / Digital CEM and publish papers in global forums
• Work on pre-sales for identifying and converting business consulting and IT implementation opportunities.


• Experience of solution design and integrations frameworks.
• Experience of configuration and release management.
• certifications are highly preferred
• Knowledge of related enterprise systems, CRM, SFA, and ERP

Additional Information

What do we offer:

  • Permanent contract
  • Highly meritocratic environment


 If you want to send us your CV for this position in Milan or Bellinzona (CH), please write to