Zero infrastructure: Anything-as-a-service

A technology operating model for the cloud-centric era

• The cloud, especially the public cloud, is now officially beyond hype. Supply options are real, as is enterprise buyer spend.
• Increasingly, chief experience officers (CXOs) are using the cloud to solve the most important business and technology challenges across all functions of the business, from speed and agility to innovation and cost advantage.
• The cloud is becoming the core paradigm for delivering business technology, with an aspirational promise of “zero infrastructure — anything-as-a-service.”
• To deliver on this promise, tech operating models will need to evolve and grow a new set of cloud-centric capabilities that are very different from the old ways of IT: A new, consultative approach to cloud demand and business relationship management A retooled architecture, engineering, and operations capability, embracing such concepts as cloud orchestration tool sets, continuous integration and deployment, and development operations (DevOps) Strong controls for cloud consumption, performance, and vendor/partner management
• Where to start, and where to focus, will depend on your industry. The journey will look different for players whose technology is the product vs. less tech-centered mid-cap and large enterprises.
• We offer a blueprint for a cloud-centric operating model, and a road map for how to get there.

After years of hype, public cloud services are now reaching scale — with dramatic growth ahead


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Cloud models have benefits beyond costs, but a number of perceived and real inhibitors slow adoption


The move to the cloud is creating a disruption comparable to the shift from mainframe to client/ server architecture

Evolution of the digital technology agenda


– Custom-developed applications and stand-alone platforms requiring onerous maintenance schedules
– Siloed development and operations functions managing lengthy release cycles
– Long lead times to provision IT components and code deployments
– Dedicated, high-touch infrastructure (data centers, server, storage, mainframe) estate
– Focus on development and supporting operations — “IT for IT”
– Device-driven, static-capacity end-user IT and supporting business services
– Big IT/CIO controlling the IT spend and resourcin


– Standard, cloud-based, integrated SaaS/PaaS solutions — focus on configuration vs. code
– Continuous software delivery with accelerated time-to-market enabled by collaborative DevOps
– On-demand provisioning of IT infrastructure services
– Zero infrastructure: low-touch, flexible, and scalable compute and store capacity
– Orchestrator of services, focused on business enablement — “IT for business”
– Software-defined, auto-scalable end-user IT and supporting business services
– Shared funding and resourcing among IT, business, and partners

Senior executives looking to adopt a cloud strategy face substantial business and IT challenges


Transitioning to the cloud requires a mix of new and enhanced traditional operating model capabilities


Demand for cloud services is largely driven by needs  of stakeholders outside the IT domain


Cloud IT architecture is constantly evolving, standards are rare, and new technologies keep rolling out


A cloud-centric delivery model requires a new, more fluid, DevOps-style take on service deployment and operations

Cloud deployment and operations considerations


Organizations can set the path toward a zero infrastructure footprint by employing a four-step asset reduction process

Four steps toward a zero infrastructure footprint


The cloud service supplier landscape is diverse, and maturity varies across technology and domains

Cloud supplier landscape and maturity


Sourcing cloud services through a central VMO function allows organizations to leverage scale and expertise

Cloud-centric vendor management



A number of cost models providing varying levels of cost transparency are available to organizations


Implementing a cloud-first organization requires a service-oriented transformation in the talent and delivery model…


…to identify and retain the right skills for tomorrow’s workforce


Organizations must adapt to stay competitive as  the benefits of cloud adoption continue to outweigh security risks


A cloud transformation entails establishing a business case, strategy, operating model, and target-state architecture


An organization’s cloud transition play depends on its tech affinity and size


Each organization should decide how far it needs to push the operating model choices


We offer a full range of cloud-centric services to help clients move to an IT platform of the future